Frequently Asked Questions About Our Web Development Services
Q: What is Developer-as-a-Service? A: It’s a subscription model where you get access to a dedicated web developer for ongoing website maintenance, updates, and development—without hiring full-time staff.
Q: How much does website maintenance cost in South Africa? A: Our plans start at R3,500/month for basic maintenance. The cost depends on your requirements and the complexity of your website.
Q: Do you provide emergency website support? A: Yes! All plans include bug fixes and support. Our Business and Enterprise plans include priority and same-day emergency support.
Q: Can you fix my slow loading website? A: Absolutely. Website speed optimization is included in all our packages. We optimize images, code, caching, and server settings.
Q: What if I need more hours than my plan includes? A: You can easily upgrade your plan or purchase additional hours at a discounted rate. We’re flexible!
Q: Do you work with WordPress only? A: While we specialize in WordPress, we work with various platforms including custom PHP, HTML/CSS, Shopify, and more.
Q: Is there a long-term contract? A: No. Our subscriptions are month-to-month. You can cancel anytime without penalties.
Q: What happens if my website gets hacked? A: We provide malware removal and security recovery services. Prevention is included in all plans with regular security updates.
Q: Can you help with SEO? A: Yes! We ensure all websites are SEO-friendly and offer dedicated SEO services as an add-on.
Q: How quickly can you start working on my website? A: We can onboard new clients within 48 hours and start working on your website immediately.